Icomm Technologies, the Midlands’ leading proactive IT support provider, has secured a strategic partnership with Powercall UK for 24/7 'power within the hour' emergency generator cover for extended powercuts.

As the first line in delivering a fully proactive IT support service to a large number of midlands private and public sector organisations. Icomm has cemented its position as offering business continuity and high availability for customers.

The move enables Icomm Technologies to reap the benefits of cost effective emergency power as a second line of support to keep customer operations alive. Powercall offers a guaranteed 24/7 365 days of the year emergency call-out service that responds to powercuts and provides emergency power on site. It will assist Icomm with a double failover if emergency power is rigid, overcoming space, costs and maintenance associated with in-house generators.

According to Eugene Muller, Facilities Manager at Icomm Technologies, the partnership with Powercall UK now puts Icomm in prime position to maintain operations and improve the level of business continuity for its client base in the event of an electrical disaster. This concretes the business’ position as offering critical disaster support and failover in the event of electrical issues. He said:

"Customers can be rest assured that in the event of a widespread power cut, Icomm will be able to maintain IT where others will fail."