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Spirit Proactive IT Support Packages

Spirit, Icomm’s managed IT service, is available in two packages to suit your business’s requirements

Option 1: Reporting only

Spirit Server Management: Reporting Only

24/7 monitoring
Automated job booking
Back up monitoring
Critical services on server monitored to give early warning of potential failure
Server hardware monitored to give early warning of potential failure

Option 2: Monitoring, reporting and patch management

Spirit Server Management: Monitoring, reporting and patch management

This package includes everything available in option 1, plus:

Server optimisation: Ensures server runs at optimal level with automatic defrags, disk clean-ups etc
Automatic critical security updates deployed following Icomm internal quality checks
PC optimisation. This alone pays for the service itself!

Find out more about Spirit's PC optimisation and other ways Spirit can adress the issues facing your IT department:

Go to Spirit Proactive IT Support

Fees and costs

For just £1 per day (the price of a cup of coffee), you could cover 1 server or 12 PCs (at 8p each) on Spirit's Reporting only package.

£1 per day covers 1 server or 12 PCs on Spirit’s Reporting only package.

For just £2 per day (the price of two cups of coffee), you could cover 1 server or 12 PCs (at 16p each) on Spirit's Monitoring, Reporting & Patch Management package.

£2 per day covers 1 server or 12 PCs on Spirit’s Monitoring, reporting and patch management package

Since Spirit has been installed fewer end user issues have been reported, increasing user productivity. Workstations are shutdown and optimised each night increasing the life span of the IT equipment.Simon Simms, Glopac
At last, a culture shift in the provision of IT service and support! No longer are we on the back foot when it comes to IT.Stuart Green, General Manager, Lister Gases Ltd
Icomm's Spirit is at the heart of our business ethos, pushing and proactively addressing issues before they become fiscal problems. IT is at the top of our boardroom agenda again, this time for the right reasons! Stuart Green, General Manager, Lister Gases Ltd
Spirit has given us piece of mind as it has eradicated costly engineer site visits as vital security updates and application patches happen automatically.Barry Von-Breen, Midland Business Development
Our system is robust and working to its optimum now and staff are 40% more productive as a result. So far it has reduced viral attacks to zero and made massive improvements to unnecessary downtime.Barry Von-Breen, Midland Business Development
Spirit has reduced the number of times our IT system impacts on the business increasing our uptime to over 99%.Max Wilkinson, MO Holdings
As a proactive service, Spirit flags issues before they become problems allowing Icomm to find a proactive resolution without us even knowing.Max Wilkinson, MO Holdings
Our IT system is more efficient, has fewer problems and allows us to focus on doing business rather than weathering an IT headache. Spirit is an asset to the business.Max Wilkinson, MO Holdings
Icomm's Spirit service has paid for itself many times over.Andrew Jones, S Jones Containers
Icomm's fully rounded and proactive support service is undoubtedly saving us money and enabling us to extend the life of what is now a fully optimised system.Andrew Jones, S Jones Containers
As a pro-active, hands off approach, Spirit has empowered our business by saving us time and money that is now better spent on growing our business.Paul Pearce, Sea Products International Ltd
We have been working with Icomm for around a year and a half. I can honestly say that they are without question the best IT Company that I've come across bar none.Josh Gardner, Torclad Limited
Most problems can be resolved remotely and their technical knowledge is very impressive. Telephone response times are extremely quick.Josh Gardner, Torclad Limited
Overall I can confidently say that I am very very pleased with their service and would recommend Spirit to anyone. You really can't go wrong with them.Josh Gardner, Torclad Limited

Spirit Proactive IT Support Packages

Option 1: Reporting only

Option 2: Monitoring, reporting and patch management

Fees and costs

Support

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Testimonials

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